NO RETURN OR EXCHANGE POLICY

Thank you for shopping with KNLASHARTISTRY LLC.

Please note that all sales are final.

We do not accept returns or exchanges unless the physical item you purchased is defective or damaged. If you feel as though you have received a defective or damaged item, please contact us at https://knlashartistryinc.com/pages/contact with detailed photos and information regarding the product’s defect. We will work with you to resolve the issue promptly.

 

In the exception of a defective or damaged item(s), it must be reported within 2 days of delivered order.

We are not liable for any lost or missing packages once shipped out of our warehouse. Nor are we responsible for any incorrect shipping addresses inputted by the customer once the order is placed.

We cannot cancel an order once it has been placed.

 

Our policy ensures clarity and fairness, helping to maintain customer trust even with strict return and exchange conditions.